Hallmarking

All items being sold as gold, silver, platinum or palladium in the UK must be hallmarked to confirm that they meet the EU legal standard.

Julebox customers can rest assured and buy with confidence that all the items we sell have been through the rigorous testing process carried out at one of the four UK Assay Offices or an Assay Office belonging to the International Convention.

What if my item doesn’t have a hallmark

Don’t be alarmed if you receive an item and it doesn’t have a hallmark.

There are some legal exemptions.

An item does NOT require a hallmark if the precious metal weight is under the following threshold:

  • 0.5 grams for Platinum
  • 1 gram for Gold
  • 1 gram for Palladium
  • 7.78 grams for Silver

So, if you do purchase an item from us and it doesn’t carry our hallmark, it quite simply means that the precious metal weight less than the above mentioned threshold.

Dealers Notice

One of the requirements of the Hallmarking Act 1973 is that all dealers supplying precious metal jewellery shall display a notice explaining the approved hallmarks.

This must be the notice produced by the British Hallmarking Council.

To see our Dealers Notice please click here.

Diamond Certification

Whilst it is not a legal requirement to sell certified diamonds, we at Julebox conform only to the highest industry standards. Therefore, we believe that it’s of paramount importance that our customers can trace the authenticity and validity of the diamonds used within our jewellery.

In order to check the authenticity and validity of your item please click on the link https://www.solitaire-labs.com/verify-your-report/ and submit your Certificate No or Summery No.

Certificates are only available for items which clearly indicate that they are made with real diamond stones. Certificates will not be available for items which use synthetic or stimulant stones.

Gemstone Certification

The beauty of natural gemstones is unrivalled. At Julebox, we offer a diverse range of items. Some items use natural gemstones, for which we issue authenticity certificates.

In order to check the authenticity and validity of your item please click on the link https://www.solitaire-labs.com/verify-your-report/ and submit your Certificate No or Summery No.

Certificates are only available for items, which clearly indicate that they are made with natural gemstones. Certificates will not be available for items, which use synthetic or simulant stones.